Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of our website and services provided by Glimmer Balance Events ("Company", "we", "our", or "us"). By accessing our website or using our services, you agree to be bound by these Terms.

2. Description of Services

Glimmer Balance Events provides professional event planning and management services, including but not limited to:

• Corporate event planning and execution
• Wedding planning services
• Social gathering coordination
• Event consultation and advisory services
• Vendor coordination and management

3. Service Agreement

3.1 Booking and Deposits

All bookings require a signed contract and deposit payment. Deposit amounts vary by service type and will be clearly specified in your service agreement.

3.2 Payment Terms

Payment schedules will be outlined in your individual service contract. Final payment is typically due 30 days before the event date unless otherwise specified.

3.3 Cancellation Policy

Cancellation terms vary by service and timing. Please refer to your individual service contract for specific cancellation policies and fee structures.

4. Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information
• Make timely payments according to agreed schedules
• Respond promptly to requests for decisions or approvals
• Obtain necessary permits and permissions where applicable
• Comply with venue rules and regulations

5. Our Responsibilities

We commit to:

• Provide professional event planning services as agreed
• Maintain confidentiality of your event details
• Coordinate with vendors and venues on your behalf
• Provide regular updates on event planning progress
• Execute events according to agreed specifications

6. Limitation of Liability

Our liability is limited to the total amount paid for our services. We are not responsible for:

• Third-party vendor performance or failures
• Weather-related event disruptions
• Venue-related issues beyond our control
• Guest behaviour or actions
• Force majeure events

7. Insurance and Indemnification

We maintain professional liability insurance. Clients are responsible for obtaining appropriate event insurance and indemnifying us against claims arising from the event.

8. Intellectual Property

All event concepts, designs, and planning materials created by us remain our intellectual property unless otherwise agreed in writing. Clients may use these materials for their specific event only.

9. Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government restrictions, or public health emergencies.

10. Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. Please review our Privacy Policy for details.

11. Dispute Resolution

Any disputes will be resolved through good faith negotiation. If resolution cannot be reached, disputes will be subject to the jurisdiction of English courts.

12. Website Use

12.1 Acceptable Use

You may use our website for lawful purposes only. You agree not to:

• Violate any applicable laws or regulations
• Transmit harmful or malicious content
• Interfere with website functionality
• Attempt unauthorised access to our systems

12.2 Content Accuracy

We strive to provide accurate information but do not guarantee the completeness or accuracy of website content. Information is subject to change without notice.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the revision date. Continued use of our services constitutes acceptance of modified Terms.

14. Termination

Either party may terminate services according to the terms specified in the individual service contract. Termination does not relieve parties of obligations incurred prior to termination.

15. Governing Law

These Terms are governed by the laws of England and Wales. Any legal proceedings will be conducted in English courts.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Information

For questions about these Terms or our services, please contact us:

• Email: [email protected]
• Phone: +44 20 7123 4567
• Address: 42 Regent Street, London W1B 5RA, United Kingdom